1. DEFINITIONS
In these Terms & Conditions, "The Company" or "The Seller" means BABY BOOM DIRECT, "The Buyer" means the person who buys or is to buy the products, and the "Products" or "Goods" means any products and goods sold, subject to this Contract.

2. ACCEPTANCE OF ORDER
All Sales Orders are accepted by the Company, subject to the Goods being available, and in accordance with the Seller's Trading Conditions. On acceptance of a Sales Order, the Company will make the products or goods available to the buyer, within an agreed time, and will store those goods prior to dispatch or collection. The Company is not responsible for any delay in goods being made available to the buyer, through subsequent extended or otherwise delayed lead times from its suppliers, which are beyond its control.

Orders are accepted on the clear understanding that these conditions of sale shall apply to the exclusion of all others. Any variation will only be accepted by written confirmation, signed by a Director of the Company. All goods are sold and will be charged at the current retail selling price as at the date of Sales Order. The Seller has the right to alter prices without notification. Any variation is at the discretion of the Seller.

No Contract will exist between the Seller and Buyer unless a written order placed by the Buyer has been accepted by the Seller. 

3. TERMS
For in-store purchases, a minimum 50% Deposit (Non-Refundable) on acceptance of order by the Seller. Outstanding balance owing, to be Settled in Full , on collection of goods by Buyer. Exceptional cases only, may be entitled to compensation on deposit, only by specific approval of a Director of the Company.
All Mail Order, Telephone, Fax, E-Mail or Internet Sales Orders, to be Paid in Full, on receipt of order by Seller.
The Company reserves the right to alter, amend, or cancel any such promotions or current discounts without notice. Your statutory rights as a consumer are not affected.

4. RESERVATION OF TITLE
All Goods remain the property of the Company until Full Settlement has been accepted by Seller. Goods will only be released to Buyer on submission of written Sales Order accompanied by relevant Sales Receipts, to indicate Proof of Purchase.

5. SUPPLIERS INSTRUCTIONS & WARRANTIES
The Buyer is responsible for ensuring that proper and correct operating instructions, supplied with all goods sold, are clearly adhered to. The Buyer consequently accepts Full Responsibility and fully indemnifies the Company for any damage or consequential loss and all costs, liabilities, demands and expenses caused by misuse or lack of understanding of the Product by the user.

All Goods purchased include Manufacturers Guarantee of a period of 6 Months (from date of collection or date of dispatch of goods), valid only on submission to Company of Sales Order and Sales Receipts.

This Warranty covers against any Faults or Defects Only, which may be apparent. Excludes Accidental, Unintentional damage, or Misuse of the Product. All Goods must subsequently be returned to the specific Manufacturer for Inspection/Service Report and any Repair Charges which may be dually applied. 
Chargeable Repair Costs: Less than 6 mths (from date of purchase) £30.00, more than 6 mths (from date of purchase) £40.00.

6. BUYERS OBLIGATIONS & CLAIMS OF DELIVERY
All Goods collected or received by Buyer must be Immediately Examined for any transit damage or manufacturing faults/defects, which may be detected, and any claim to the Company must be reported to the Seller as and when any faults or manufacturing defects come to light.
Failure to notify Seller, shall constitute waiver of all claims which any such examinations should have and would have subsequently revealed.

FURNITURE DELIVERIES: Please Only sign "UNCHECKED" on Receipt of All/Any Furniture Deliveries.

ALL DELIVERIES: Please Only sign "UNCHECKED" on Receipt of Any On-Line / Mail Order received.

7. PRICES
The Seller reserves the right to alter, amend (increase or decrease) or withdraw from sale (at any given time) any products / prices listed on this Website. The Buyer will always be notified by the Seller PRIOR to any payment being processed of any such alterations which become necessary and incorrectly priced sales orders will be duly Cancelled. Buyer will be given option to re-order at correct prices. Prices may fluctuate periodically, and the Website will be updated as becomes apparent. Any such orders downloaded showing incorrect pricing will be adjusted at point of sale and Buyer to be notified immediately. 

8. RISK
The risk in Goods passes to the Buyer on collection, receipt of Goods.

9. REFUNDS/RETURNS POLICY
A refund (or exchange) will only be granted if the following criteria is met:-
(i) Baby Boom Direct sales receipt is submitted - no receipt, credit note only.
(ii) Goods purchased within statutory 28 days (exceeding 28 days - exchange/credit note).
(iii) All returns must be in original packaging.
(iv) All returns must be unused.
(v) All faulty/defective goods are entitled to a full refund/exchange (accompanied by a Baby Boom Direct sales receipt).
(vi) We charge Return Carriage at the same rate as Outbound Carriage costs charged with order

You may return any item purchased for a full refund of the goods within seven days of delivery. Goods must be in their original packaging, unused and be returned with the sales receipt & covering letter (Including On-Line Sales Order number reference).

Please obtain proof of posting when returning items in case the parcels go missing. BABY BOOM DIRECT does not accept responsibility for loss or damage In-Transit.

10. CANCELLATION OF ORDER
Cancellation of Sales Orders will only be accepted by the Company NO LATER than 7 days from receipt of order.
Acceptance of cancellation will only be granted on notification in writing/E-mail by Buyer to a Director of the Company.

11. INDEMNITY OF BUYER
The Buyer undertakes to indemnify the Seller against all claims relating to or arising from goods sold to the Buyer by the Seller in respect of any loss, damage, or expenses sustained by any third party howsoever caused, save for death, or personal injury caused by the Seller's negligence.

12. NO ASSIGNMENT
Contract of which these Conditions form part shall be personal to the Buyer and shall not, nor shall any rights under it, be assigned to the Buyer without written consent of the Seller.

13. GENERAL
Service of any notice under these Terms and Conditions shall be effected if sent to the address as given in this Contract either by delivery, post, or fax. Such notice shall be deemed served when delivered by hand 2 days after posting if sent by post and 1 hour after transmission if sent by fax.
In the event that any Terms and Conditions shall be declared by any court of competent jurisdiction to be invalid or unenforceable in anyway, such invalidity or unenforceability shall in no way impair or affect any of the other conditions hereof all of which shall remain in full force and effective.
The Contract shall be deemed to be made in England and shall be governed by and in accordance with English Law and both parties submit to the exclusive jurisdiction of the English Courts.

BABY BOOM DIRECT shall not be held liable for any consequences from any cause due to "force majeure" delay, accidents, riot, lock out, government restrictions or any other cause beyond its control.

BABY BOOM DIRECT (also Trading As Baby Boom Direct) is registered under the Data Protection Act 1998 to lawfully obtain and hold consumers personal information in carrying out both its Retail and E-Commerce Business activities and is as such , governed by the terms and regulations therof.

BABY BOOM DIRECT 
Registered Office: St.Martins Walk Dorking Surrey RH4 1UT Reg. in England No. 3953728